Community Support Advocates has been part of the Polk County Positive Behavior Support Network since its beginning, 5 years ago. Positive Behavior Supports is both a philosophy and a set of tools that assist individuals in improving their lives and decreasing behaviors that are not working for them. Positive Behavior Supports teaches that we all  behave in both good and bad ways, and that all behavior is communication. In 2008, CSA implemented the use of Positive Behavior Supports, Universal Enhancements, and Strengths Based Approach within their Knowledge Empowers Youth Program. From this, the KEY program has assisted youth in identifying behaviors that are not working for them, and understanding and utilizing new ways to communicate and behave that has better results in their lives. In 2008, the KEY program saw an increase in the number of youth who report feeling in control of their own lives, as well as a decrease in the youths Homeless Days, Psychiatric Hospitalizations, and Incarceration.

In October, 2009, Community Support Advocates began utilizing Positive Behavior Supports within its Integrated Services Program. CSA plans to integrate these concepts within the other programs within CSA by June, 2011.